Terms and Conditions

Please read these terms and conditions carefully. By accessing this website you agree to be bound by the terms and conditions below. These terms and conditions are subject to change without notice, from time to time in our sole discretion.

Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We do not pass on your details to any third party unless you give us permission.


1. Your booking may be subject to additional waiting time, extra mileage and car park charges.

2. Rates are subject to change at any time without prior written notice.

Cancellation and Refund Policy

  • Free cancellation up to 7 days before the start of the service.
  • 50% charge for cancellations made between 6 and 3 days before the start of the service.
  • 100% charge for cancellations made less than 2 days before the start of the service or for no-shows.

Terms & Conditions

1. Clients are responsible for any damage caused by them to the interior and/or exterior of hired vehicle. Repair charge will apply in order to reinstate the vehicle to working order.

2. Swiss Chauffeur Service has a strict non-smoking policy in all its vehicles.

3. Our chauffeurs will drive at safe and reasonable speeds in accordance with road conditions, traffic and legal speed limits.

4. Swiss Chauffeur Service reserves the right to change your vehicle/ chauffeur at any time if necessary.

5. Swiss Chauffeur Service and its Chauffeurs reserves the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs and whose behaviour poses a threat either to the chauffeur, vehicle or any other passenger(s).

6. Whilst we do our best to ensure our chauffeurs are punctual, you will understand that we cannot accept responsibility for delays caused by circumstances beyond our control.

7. Swiss Chauffeur Service accepts no responsibility for any loss or damage to any personal property of a client, customer’s properties are carried entirely at their own risk. In the event of property being left inside the vehicle, we will happily organise the return of such items, if client cover the postage cost.

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